Certain situations require the termination of the home insurance. In most situations, the insured will have to inform his insurer of his intention to terminate the contract by sending him a termination letter, which he will send by registered letter with acknowledgement of receipt. The insured will have to justify his or her request with supporting documents.
In which cases can the home insurance contract be cancelled?
- When it expires. In this case, the insured must send a cancellation request to his insurer 1 or 2 months before the expiry date, and this must be on the anniversary date of the contract (subscription) or on a date indicated by the insurer on the contract.
- If the insurer decides to increase the amount of the contribution when the contract expires. If the insured refuses this increase, he can cancel the renewal of his contract. However, if this increase is imposed by law, it is not possible to cancel the insurance contract.
- Termination may also take place following a change in the insured's life situation, such as: a change in his marital status, a change in the number of people living under his roof, the pursuit of a professional activity at home, the cessation of a professional activity or retirement.
- In the event of a change of address. If the insured person moves house, it should be noted that the home insurance contract is governed by strict rules, which any insured person can consult in the Insurance Code, Chapter III, Obligations of the insurer and the insured person. This contract is renewed tacitly when it expires. However, the signatory may terminate it without having to justify this to his insurer.
- When the insured finds a more advantageous rate elsewhere or can benefit from better cover for damage.
- The insured may wish to terminate his home insurance contract in order to group all his contracts with the same insurance company.
- In the case of a dispute, an insured may want to cancel his insurance contract. It can happen that an insurance company does not take charge of the compensation of a claim correctly, or that it reimburses it late. These reasons usually put a strain on the finances of a signatory who risks losing confidence in his or her insurance agent. In this case, the insurer may propose to the signatory to reduce his contribution in order to regain his confidence, and if necessary the signatory may ask for his contract to be terminated.
For any change in the situation, the insurer must be informed within 15 calendar days of the signatory's intention to cancel or not renew his contract. The insurer may proceed to draw up a contract proposal with other rates. The insured is free to accept or refuse this contract. If the number of persons occupying a dwelling falls and the insurer refuses to review the contract, the insured is entitled to terminate the contract.
The registered letter is obligatory and protects the signatory against any challenge from the insurer or postponement of the cancellation of the home insurance contract. Each company imposes specific conditions in its home insurance contracts. This is why, when drafting the cancellation request, the insured must take these conditions into account, so that his letter is compliant and effective.
You may have a number of details to deal with in relation to the reason for your intention to cancel your home insurance contract: preparation of a move, signing of a lease, administrative procedures relating to a change of address, etc. It would then be more judicious to use a model cancellation letter, available online, adapted to your situation. Translated with www.DeepL.com/Translator (free version)